Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at csdelite11@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at csdelite11@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at csdelite11@gmail.com.

Shipping Policy - CSDelite

At CSDelite, we are committed to delivering your orders quickly and safely across Pakistan. We offer a reliable delivery service to ensure your shopping experience is smooth and hassle-free.

1. Delivery Time

  • Major Cities: 2 to 4 working days.

  • Other Areas: 4 to 7 working days.

  • Note: Orders are processed Monday through Saturday.

2. Shipping Charges

  • FREE Delivery: We are happy to offer FREE Shipping on all orders across Pakistan. There are no hidden charges.

3. Cash on Delivery (COD)

For your convenience, we offer Cash on Delivery. You can pay for your parcel in cash at the time of delivery.

4. Order Confirmation

Once you place an order, our team will contact you via Call or WhatsApp to confirm your details. Your order will be dispatched immediately after confirmation.

5. Order Tracking

After your order is shipped, we will provide you with a tracking number so you can stay updated on your parcel's location.

Contact Us

If you have any questions regarding your delivery, feel free to reach out:

Company name: csdelite

Company Phone number: +923336899526

Company Email: csdelite1@gmail.com

Company Physical address: Khanewal